Cancellation and Refund Policies

 
 

Weekend Climbing Trips


CANCELLATION & REFUND POLICY:

Participants: Cancellations made less than 14 days from the course date are nonrefundable.

Leaders: If you can no longer attend the trip, it is your responsibility to find a replacement leader and communicate with Megan to make sure everything is covered. Injuries pop up and getting sick happens but we don’t want to leave NSM members without the necessary gear and planning for a weekend trip!

NO SHOW POLICY:

If you do not show up and do not communicate with the trip leader 3 times, you will not longer be able to sign up for trips.


Exit 38 Climbing Trips


CANCELLATION & REFUND POLICY:

  • If you are unable to make it to an Exit 38 Climbing Trip, please email info@neverestopmoving.org with the following information:

    • Name

    • NSM Member?

    • Reason for cancellation

    • Doctor’s note (if necessary)

    • Trip Leader name and contact information that is taking your place (if required)

    Series: Cancellations made less than 14 days from the course date are nonrefundable.

    Drop-Ins: Cancellations made less than 14 days from the course date are nonrefundable.

    *If you need to cancel your participation within 2 weeks of the first Exit 38 trip or in the middle of the Exit 38 Climbing Series due to an injury, upon providing a doctor’s note you will receive a pro-rated refund.

    Trip Leaders: You are a vital component of these trips and we need you! If you are unable to make it last minute due to work or being sick, please make arrangements to find another trip leader to take your place! They must be approved by Never Stop Moving and on the trip leader list!

NO SHOW POLICY:

If you do not show up and do not communicate with the trip leader 3 times, you will not longer be able to sign up for trips.


Rock Climbing Courses


Cancellation & Refund Policy:

Cancellations made less than 14 days from the course date are nonrefundable.

You will receive a full refund if you can no longer make it due to an injury (doctor’s note required) or unusual circumstances.


Training Logs


Refund Policy:

Training logs are non-refundable.